There can be different reasons why the fiskaly Status Page does not reflect the error messages you are experiencing.
The issue
- was caused by a faulty implementation on the customer side - contact us to solve it
- has not yet been reported and detected within our monitoring system - let us know so we can react
- occurs with single customers only and in very isolated cases (edge case) - contact us to find a solution together
Please inform us if you are experiencing error messages or other issues in your system.
Read the article "How to report an issue" to allow a fast and efficient error analysis.
Note: DON'T BLOCK THE TILL
There is no obligation that the till should stop its operation or be heavily affected at any point in time! - please make sure that your integration is not blocking the operators.