All fiskaly Accounts start in the TEST environment by default. The TEST environment provides full API functionality with sandbox data, allowing you to build and validate your integration before going to production. Any API Key generated within this setting enables the creation of resources exclusively for testing purposes.
When you are ready to process real transactions, you need to activate the LIVE environment.
Activating the LIVE environment in HUB
To enable the LIVE environment, click the "Go LIVE" option at the top of the page in the HUB.
HUB will ask you to confirm your business details and contact information before submitting the activation request. Our Sales team will then follow up with you to complete the contractual process.
While your request is being processed, the banner displays a "LIVE access pending" badge.
In addition a placeholder Group named "AccountName-LIVE" appears in your TEST environment. It represents the first Group selected for LIVE activation and requires no action on your part. Once your Account is approved and activated:
- the activation banner disappears
- the LIVE environment becomes accessible and
- the Group AccountName-LIVE will appear in the LIVE environment.
Switching between environments
TEST and LIVE are independent environments, each accessible through its own URL. Once LIVE is activated, the TEST/LIVE buttons at the top left of HUB allow switching between the two environments at any time.
Each environment is accessed separately, so you can have both open simultaneously. This is useful for continuing development in TEST while running production in LIVE, debugging issues by reproducing them in TEST first, or training new team members without affecting production data.
The next step is to switch to the LIVE environment by clicking on the LIVE button and then create your production resources.
Creating LIVE resources
- Access the new "AccountName-LIVE" Group in LIVE.
- Generate a new LIVE API Key — TEST API Keys do not work in LIVE.
- Recreate the subsequent resources in LIVE via SIGN IT API, following the configuration sequence described in the SIGN IT integration guide. Resources from TEST do not transfer to LIVE.
Important: Records sent in the LIVE environment should always reflect actual business transactions.
If you're still using the fiskaly Dashboard
You can keep using our legacy Dashboard interface in TEST, but we recommend migrating to HUB, since it offers a unified view of your Account, Groups, and resources across all fiskaly solutions, clearer navigation between TEST and LIVE environments, and access to the latest features and improvements, while the Dashboard is no longer being actively developed.
To set your first Organization LIVE, complete the activation process described above in HUB. Our Activating LIVE Access Guide provides further details on the steps involved.
The legacy Dashboard does not support LIVE activation anymore — this step is required to be completed through HUB.