fiskaly HUB is the new web interface that replaces the previous fiskaly Dashboard and is now the central place for managing your SIGN IT integration.
This article explains what is handled in HUB and what remains API-driven, from a SIGN IT perspective. For HUB itself, we maintain a complete HUB guide: each section below links to the corresponding topic there, where you will find the full details and screenshots.
To understand the full integration workflow and when to perform each step, we recommend referring to the SIGN IT integration guide.
Note: If you previously used the fiskaly Dashboard, HUB is its successor. It provides a unified structure for Accounts, Groups, and Units, along with improved navigation, Organization management, API Key handling, and access to fiskaly services in both TEST and LIVE environments. This article explains the main differences between the terminology used on Dashboard and the one used on HUB: SIGN IT - New Resource Terminology
What you can do in HUB for SIGN IT
Account and access
Register at hub.fiskaly.com to receive your activation email — the link is valid for 5 minutes. If you already have an account on Dashboard, just log in to HUB with the same credentials. Once logged in, you can create your Account, invite users, assign roles, and generate API Keys.
→ First steps · Glossary
Selecting your scope (Navigation panel → Organizations → Select)
Everything you see in HUB depends on which organization you are currently viewing. The organization card at the top of the sidebar always shows where you are; click it to open that organization's detail page, or use Organizations in the navigation panel to open the organization selector and switch.
What is available depends on the level you select:
- Account — company details and the "What's New" section with maintenance notices and release updates. Soon to come: your plans and billing insight.
- Group — manage the Units below it, invite users, and generate API Keys
- Unit — the SIGN IT data for that Taxpayer, plus its API Keys, users, and available product overview.
→ HUB menu · Switch organizations
Managing Users (Navigation panel → Users)
Invite or remove users at Account, Group, or Unit level, depending on where the user should have access. At Account level you also assign roles — Owner, Admin, Billing, and Regular user — through policies, optionally with an expiry date for temporary access.
→ User management · Roles & Role assignment
API Keys (Navigation panel → API Keys)
Created at Group or Unit level depending on your integration, and required to generate access tokens within the SIGN IT API (createToken endpoint). API Keys are environment-specific: a TEST Key only creates test resources; a LIVE Key only creates production resources.
Organization management (Navigation panel → Organizations)
A dedicated page shows the full hierarchy of Groups and Units belonging to your Account. If you use Groups, Units are shown within the Group structure.
Each Group and Unit also has a detail page where you can view and edit the organization's name, address, and logo.
SIGN IT monitoring
Once an Organization UNIT is created and configured via the API it appears in the SIGN IT section in HUB, which follows the same hierarchy as a drill-down from the Taxpayer inward:
- The Overview gives you an immediate read on the operational health of the Taxpayer: its current state and mode and how many Systems are commissioned under it. From there,
- Locations lets you see where those Systems are physically deployed and confirm each Location is running as expected. Clicking into a Location narrows the view to its
- Systems, where you can monitor each System's activity — including the number of Records issued and its software details.
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Records sit at the most granular level, giving you a status log of every fiscal transaction across all Locations and Systems belonging to the Organization UNIT.
All fiscal records successfully transmitted also remain accessible and traceable by the Taxpayer via the Italian Revenue Agency's portal (Agenzia delle Entrate), where each taxpayer can independently review their own fiscal records.
Your SIGN IT resources are always shown at Unit level, since each Unit corresponds to one Taxpayer. If you are looking for Locations, Systems, or Records and the SIGN IT section looks empty, check that you have selected the right Unit rather than the Account or a Group.
For API-based retrieval, you can still list all Assets via the SIGN IT ListAssets endpoint. To retrieve Units belonging to a specific Group, include the header:
X-Scope-Identifier: {GROUP_ID}
Going LIVE
When you are ready to process real transactions, the Account Owner clicks "Go Live" in the Test Mode banner at the top of HUB. After confirming your company details, our Sales team follows up to complete the contractual process. Once LIVE is activated, you can switch between the TEST and LIVE environments in HUB.
→ Switch to LIVE environment & SIGN IT - TEST and LIVE environments
Help and status
The top navigation bar provides a Help menu with direct access to our developer documentation, the support center, and contact support. You can also switch the HUB interface language there — HUB is available in English, German, Spanish, Italian, and French.
Summary
- HUB replaces the old Dashboard and supports all SIGN IT-related setup functions.
- Organizational structure, user access, and API Keys are fully managed within HUB today.
- Taxpayers, Locations, Systems, and Records are monitored in HUB; the fiscal content of the records is reviewed on the AdE portal.
- Units (Taxpayers) continue to be created and managed via the SIGN IT API.